We are a UK based company  with directors who have over 30 years of experience in the medical  and care industry and they have also held senior management positions within the NHS  and private sectors . Hazelcare Medical  is a branch  of  Hazelcare Limited and its Head  Office is based in the Bristol , which is located in South West of England .

Care and Support at home”

Hazelcare Medical prides itself with a unique model in Southern Africa of providing Doctors, Nurses, Healthcare Assistants (Nurse Aids), Physiotherapists and dieticians to cater for support to ensure people get quality care at home


Hazelcare uses innovative digital technology, to record the care delivered to you. Our system ensures the practitioners will use a mobile phone/tablet to record the details of your visit and daily wellbeing. This technology has been designed to support our workers and to enhance the care provided. This system allows us to record daily care and your family and relatives will have the option (but with no obligation) to download the Family App.

This allows families to check the care delivered on their mobile phones or pcs this is helpful for family members who do not leave close to family members especially those who live abroad.

This gives them visibility of when your practitioner arrives and details of the visits in real time, allowing them to keep track of your care programme and daily wellbeing. This technology has been helpful in connecting service users and loved ones 

Families  who are local or abroad can  download  this app anywhere in the world and have the visibility of the quality of care being provided .




We will have a confidential  platform for families to ask any questions about the care being provided .

We will also provide webnars and seminars about various conditions giving advice and support around signs and symptoms , treatment  and various interventions which will be led by one of our Physicians


Hazelcare Medical  will give you  the benefit of staying at home and all your needs met through  by our friendly and high trained practitioners who will deliver support through home visits including physician and specialist visits, preventative care,and  early hospital discharge .

This service takes away the stress of organising, booking transport as all your needs will be met at home. If you have your loved one that you feel needs support. We operate 24hrs and you can contact us by calling us or by completing our online booking form.

Treatment at home is a great opportunity that allows the rest of the family to be involved in the treatment and gain a better understanding of the condition, as well as giving them an opportunity to relax and ask any questions and learn how they can help out. This option will also help to curb the spread of infections or hospital acquired infections  especially  the spread of COVID which has claimed a lot of lives


Our aim is to provide quality care and achieve the following goals

What We Offer

We take the time to understand exactly what you need help with so that the time we spend with you is time well spent.

Remaining independent and in your own home means so much, and often, a little help on a regular basis is all you need. To book hourly care with us, we will assess everyone depending on your needs we will do a personalised support plan which you and your relatives can also access this through our electronic system which helps us to develop strong relationships, and ensures we provide you with the very highest level of care.


Policies and Procedures

We will adhere to strict guidelines around PPE  and covid testing for all our staff prior to any visits our staff will have a covid testing kits in line with our policy on COVID management .We will share our policies and procedures to ensure clarity of care.


All our staff will be highly trained and our recruitment process will ensure  that are only recruiting fully trained and dedicated staff .

All staff will undergo our Mandatory and Statutory Training  which will be  delivered in line with our standards of care which have come highly commendable

How to refer

Created by potrace 1.15, written by Peter Selinger 2001-2017

Step 1 - Contact

Created by potrace 1.15, written by Peter Selinger 2001-2017

Step 2 - Allocation

Created by potrace 1.15, written by Peter Selinger 2001-2017

Step 3 - Contract and agreement

Hazelcare Medical Services

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"We cannot thank Hazelcare enough for the support and personal care they have given to my Dad. From our first meeting, we were very moved by their genuine concern, understanding and professionalism to help us fulfil the personal care needs for my Dad with respect and dignity."
Luke Campbell
Friday, August 23, 2019
"Hazelcare have been absolutely brilliant at finding a weekend living carer for our elderly mother. They have been so accommodating and provide excellent service. They are always on hand whatever time of day to answer your questions, we never have to wait for a reply."
Claire O'Malley
Wednesday, September 04, 2019
"You have been very good at helping my son, he so much better in himself and he looks forward to your support daily. He is much brighter and happier since you started providing him with support, you do a fantastic job at providing health care services and support for our loved ones."
Mary Evans
Monday, January 13, 2020
"I called to enquire for a job the HR Business Manager was good she went through with me the whole process, company policies, expectations and training they have sent me for a 2-day training Mandatory training course and they also paid for my CRB!"
Fiona Smith
Thursday, March 26, 2020
"The assessing team came on the same day of the referral and there were highly professional, flexible and able to listen to the needs of the service user and the carer. I cannot recommend Hazelcare enough they truly offer a 5-star service! Thank you."
Jane Williams
Tuesday, May 05, 2020