We provide supported living offering a full range of high-quality supported living services.

This service supports residents with mental illnesses, complex trauma and learning difficulties. With support from a team we will offer individualised support through a personalised support plan reflective of our resident’s needs incorporating the views of carers and relatives.

The hours of support vary depending on individualised plans, the service is 24hr support service with a variation of staff and end of the phone and touch system that will ensure easy access for response or support.

Supported Living

We  provide a unique supported living service, focusing on principles of recovery approach and a multi-faceted service with high aspirations for residents, delivering safe, innovative, individualised services within a shared or a single house, backed up with our resource facilities in the heart of the community.

We use innovative technology  for outcome measures and it support service users, stakeholders and the local authority to deliver a powerful combination of time / attendance data, progress towards outcomes and lone working and support. This ensures the right care is delivered at the right time and ensuring we can account for the care and provision of quality care. Our service ensures that we  safely manage risk of residents, and there will be a 24hr response service with an on-call system to ensure a safe service that provides support.

Model of Care

Our model  of care is  based on the better lives principles and values that underpin Registering the Right Support and  best practice guidance. This ensures that people who use the service can live as full a life as possible and achieve the best possible outcomes. The principles reflect the need for people with learning disabilities and/or autism to live meaningful lives that include control, choice, and independence. People using the service receive planned and co-ordinated person-centred support that is appropriate and inclusive for them.

"We cannot thank Hazelcare enough for the support and personal care they have given to my Dad. From our first meeting, we were very moved by their genuine concern, understanding and professionalism to help us fulfil the personal care needs for my Dad with respect and dignity."
Luke Campbell
Friday, August 23, 2019
"Hazelcare have been absolutely brilliant at finding a weekend living carer for our elderly mother. They have been so accommodating and provide excellent service. They are always on hand whatever time of day to answer your questions, we never have to wait for a reply."
Claire O'Malley
Wednesday, September 04, 2019
"You have been very good at helping my son, he so much better in himself and he looks forward to your support daily. He is much brighter and happier since you started providing him with support, you do a fantastic job at providing health care services and support for our loved ones."
Mary Evans
Monday, January 13, 2020
"I called to enquire for a job the HR Business Manager was good she went through with me the whole process, company policies, expectations and training they have sent me for a 2-day training Mandatory training course and they also paid for my CRB!"
Fiona Smith
Thursday, March 26, 2020
"The assessing team came on the same day of the referral and there were highly professional, flexible and able to listen to the needs of the service user and the carer. I cannot recommend Hazelcare enough they truly offer a 5-star service! Thank you."
Jane Williams
Tuesday, May 05, 2020